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Jill Renee, the owner of Danforth Diamond is here to answer any questions or concerns you may have about buying diamond jewelry on the internet.

Email Us or call us toll-free at 1.877.404.RING.

We accept these forms of payment:

Wire Transfers and Checks

 

Shipping

Danforth Diamond offers free shipping for every order over $100.00 within the United States. Shipments will be sent via one of these services:

     

   
USPS Registered Mail®: Upon customer request.

FedEx® Priority Overnight: Packages arrive within one business day of shipment from Danforth Diamond. Orders are not shipped on Friday. (Saturday delivery available for $30.00)

FedEx 2Day®: Packages arrive within two business days of shipment from Danforth Diamond. Most frequently used method for wedding bands without diamonds.

FedEx Ground®: Packages arrive within one to six business days of shipment from Danforth Diamond.

USPS Priority Mail®: Applies to Alaska, Hawaii, FPO or APO shipping addresses. Packages arrive within three business days of shipment from Danforth Diamond.

 

  Less than $100  $6.95 Fed Ex Ground*
  Between $100 and $1000  Free FEDEX 2Day*
  Over $1000  Free FEDEX Priority Overnight
  APO/FPO  FREE USPS Priority Mail

 

 

 

 

We are happy to work with you to arrange special delivery or expedited shipping options to the extent possible. If you have a special jewelry need or request, contact one of our jewelry consultants at 1.877.404.RING(7464), they'll be happy to help.

There is a $20.00 delivery charge for orders under $1,000.00 shipped to Alaska and Hawaii. Please add $30.00 delivery charge for Canada and Saturday delivery.

Signature Requirements for Delivery

Danforth Diamond insures your ring at no cost to you from the time you order until the time it is delivered to you. Therefore, we require a signature on all deliveries over $250 to protect your purchase. For orders under $250 in value, Danforth will honor a signature waiver on file with the carrier. In the absence of such a waiver, a signature will be required.

If you cannot be available, or have a designated individual available to sign for your package, the package can be held at your local FEDEX location until you are available for pick up.

Shipping to Alternate Addresses

If you plan to ship your order to an address other than your billing address on file with your credit card company, please call your issuing bank and provide them with the alternate shipping address. Danforth Diamond will confirm this address with your issuing bank. This is to protect you from fraudulent charges being placed with your credit information. Danforth Diamond does not ship to P.O. Box addresses.

 

experts@danforthdiamond.com

Need Expert Guidance on Diamond Engagement Rings?
Visit our Learning Center for more information on diamonds, the 4C's, precious metals, choosing the perfect ring and more. For answers to your most common questions about engagement rings and diamonds, be sure to see our Frequently Asked Questions.

We are here to help you via phone, Mondays-Fridays, 9AM-6:30PM EST. Please call 1.877.404.RING toll-free. Outside the U.S. and Canada, call 001.804.794.1118.

Or, email us ANYTIME at experts@danforthdiamond.com. It is our goal to respond to your email within one business day.